Terms of Use

Last Updated: May 3, 2025

These Terms of Use govern your access to and use of the services, platform, and website operated by Xahucuu ("we", "us", or "our") at xahucuu.com. By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our services.


1. Definitions

The following terms carry specific meanings throughout this document:

Term Meaning
Service The payment processing automation platform and all related tools, APIs, interfaces, and features provided by Xahucuu.
User Any individual or legal entity that accesses or uses the Service, whether or not registered.
Account A registered profile created by a User to access the full functionality of the Service.
Content Any data, text, configurations, reports, or materials submitted to or generated through the Service.
Agreement These Terms of Use, together with any supplemental policies or agreements referenced herein.

2. Eligibility

You may use the Service only if you meet all of the following conditions:

You are at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater. You have full legal capacity to enter into a binding agreement. You are acting on behalf of yourself or a duly authorised representative of a legal entity. You are not prohibited from using the Service under any applicable law or regulation.

By using the Service, you represent and warrant that all of the above conditions are satisfied at all times during your use.


3. Account Registration and Security

3.1 Registration

Certain features of the Service require you to create an Account. When registering, you agree to provide accurate, current, and complete information. You are responsible for keeping your registration details up to date.

3.2 Credentials

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your credentials with any third party. You agree to notify us immediately at info@xahucuu.com if you suspect any unauthorised access to or use of your Account.

3.3 Account Responsibility

All activity conducted through your Account is your responsibility, regardless of whether it was performed by you or a third party. We are not liable for any loss or damage arising from unauthorised use of your Account that occurs due to your failure to protect your credentials.


4. Permitted Use

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service strictly in accordance with these Terms and for lawful business purposes only.

You agree to use the Service solely to automate, manage, and optimise payment processing workflows within your own business operations or those of your clients, where you are duly authorised to act on their behalf.


5. Prohibited Conduct

You must not, under any circumstances, engage in any of the following:

Unlawful use: Using the Service for any purpose that violates applicable laws, regulations, or third-party rights.

Fraudulent activity: Submitting false, misleading, or deceptive information through the Service or using the Service to facilitate fraud.

Interference: Attempting to disrupt, disable, overburden, or impair the Service or the servers and networks connected to it.

Unauthorised access: Attempting to gain unauthorised access to any part of the Service, other user accounts, or our internal systems.

Reverse engineering: Decompiling, disassembling, or otherwise attempting to derive the source code or underlying logic of the Service.

Automated scraping: Using bots, crawlers, or automated tools to extract data from the Service without our prior written consent.

Resale without authorisation: Reselling, sublicensing, or commercially exploiting the Service or any part of it without express written permission.

Harmful content: Uploading or transmitting any malware, viruses, or other malicious code through the Service.

We reserve the right to investigate and take appropriate action, including suspension or termination of access, in response to any suspected violation of this section.


6. Payment Terms

6.1 Fees

Access to certain features of the Service may be subject to fees as described in the applicable pricing documentation or subscription agreement. All fees are stated exclusive of applicable taxes unless otherwise indicated.

6.2 Billing

Fees are billed in advance on a recurring basis according to the plan selected. You authorise us to charge your designated payment method for all applicable fees.

6.3 Non-Payment

Failure to pay applicable fees may result in suspension or termination of your access to the Service. We reserve the right to pursue any outstanding amounts through lawful means.

6.4 Refunds

Unless otherwise stated in a separate agreement or required by applicable law, all fees paid are non-refundable. We do not provide refunds or credits for partial subscription periods or unused Service features.

6.5 Changes to Fees

We reserve the right to modify our pricing at any time. We will provide reasonable notice of any fee changes before they take effect. Continued use of the Service after the effective date of a fee change constitutes your acceptance of the new pricing.


7. Intellectual Property

7.1 Our Ownership

The Service, including all software, algorithms, interfaces, documentation, branding, and related materials, is owned by or licensed to Xahucuu and is protected by applicable intellectual property laws. Nothing in these Terms transfers any ownership rights to you.

7.2 Your Content

You retain ownership of all Content you submit to the Service. By submitting Content, you grant us a limited, worldwide, royalty-free licence to use, process, store, and display your Content solely to the extent necessary to provide the Service to you.

7.3 Feedback

If you submit suggestions, ideas, or feedback regarding the Service, you agree that we may use such input freely and without obligation or compensation to you.


8. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Service that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.

This obligation does not apply to information that is or becomes publicly known through no fault of the receiving party, was already known to the receiving party prior to disclosure, or is required to be disclosed by law or a competent authority.


9. Data and Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, processing, and use of your data as described in the Privacy Policy.

You are responsible for ensuring that any personal data you submit through the Service is done so in compliance with applicable data protection laws, including obtaining any necessary consents from data subjects.


10. Third-Party Services and Integrations

The Service may integrate with or link to third-party services, platforms, or APIs. Such third-party services are governed by their own terms and privacy policies, and we have no control over and assume no responsibility for their content, availability, or practices.

Your use of any third-party service in connection with the Xahucuu platform is at your own risk. We do not endorse any third-party service by making it available through integration.


11. Service Availability and Modifications

11.1 Availability

We aim to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, upgrades, or circumstances beyond our reasonable control.

11.2 Modifications

We reserve the right to modify, update, or discontinue any feature or aspect of the Service at any time, with or without notice. We will endeavour to provide advance notice of significant changes where reasonably practicable.

11.3 No Liability for Downtime

We are not liable for any loss or damage arising from unavailability of the Service, provided we have acted with reasonable care in managing and maintaining the platform.


12. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

We do not warrant that the Service will meet your specific requirements, that results obtained through the Service will be accurate or reliable, or that any errors in the Service will be corrected.


13. Limitation of Liability

To the maximum extent permitted by applicable law, Xahucuu and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of or inability to use the Service.

Our total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the total fees paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such cases, our liability will be limited to the greatest extent permitted by applicable law.


14. Indemnification

You agree to indemnify, defend, and hold harmless Xahucuu and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

Your use of or access to the Service. Your breach of these Terms. Your violation of any applicable law or regulation. Your infringement of any third-party rights, including intellectual property or privacy rights. Any Content you submit through the Service.


15. Termination

15.1 Termination by You

You may terminate your Account at any time by contacting us at info@xahucuu.com or through the account management interface where available. Termination does not entitle you to any refund of prepaid fees.

15.2 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, if we reasonably believe that you have violated these Terms or that your use poses a risk to the Service, other users, or third parties.

15.3 Effect of Termination

Upon termination, your right to access and use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination - including but not limited to intellectual property, indemnification, limitation of liability, and dispute resolution - shall continue to apply.


16. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, the Service, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through the Service interface.

Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service.


17. Governing Principles and Dispute Resolution

These Terms are intended to be interpreted in a fair and balanced manner consistent with standard commercial practice for software-as-a-service agreements.

In the event of any dispute arising from or relating to these Terms or the Service, the parties agree to first attempt to resolve the matter through good-faith negotiation. Either party may initiate this process by sending written notice to the other describing the nature of the dispute and the resolution sought.

If the dispute is not resolved through negotiation within thirty (30) days of the notice, either party may pursue resolution through the competent courts or arbitration bodies applicable to their situation, subject to any separate agreement between the parties.


18. General Provisions

18.1 Entire Agreement

These Terms, together with any supplemental agreements or policies referenced herein, constitute the entire agreement between you and Xahucuu with respect to the Service and supersede all prior agreements and understandings.

18.2 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of Xahucuu to be effective.

18.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

18.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, acts of government, telecommunications failures, or third-party service disruptions.

18.6 No Third-Party Beneficiaries

These Terms do not confer any rights or remedies upon any third party. Only you and Xahucuu are parties to this Agreement.


19. Contact Us

If you have any questions, concerns, or requests relating to these Terms of Use, please contact us using the details below:

Company Xahucuu
Address 36-38 Patrick St, Fermoy, Cork, P61 HP77, Ireland
Email info@xahucuu.com
Phone +353 1 627 1879
Website xahucuu.com

We will endeavour to respond to all enquiries within a reasonable timeframe.